How To Fix CRM_UIU_CT035 - Select an object category first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT - Cross Topics / Generic Services

• Message number: 035

• Message text: Select an object category first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT035 - Select an object category first ?

  The SAP error message "CRM_UIU_CT035 Select an object category first" typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to perform an action that requires the selection of an object category, but none has been selected.
  Cause:
  
  No Object Category Selected: The most common cause of this error is that the user has not selected an object category in the CRM UI before trying to execute a function that requires it.
  UI Configuration Issues: There may be issues with the configuration of the CRM UI, where the object categories are not properly set up or displayed.
  User Role/Authorization Issues: The user may not have the necessary authorizations to view or select certain object categories.
  
  Solution:
  
  Select an Object Category: Ensure that you select an appropriate object category from the available options in the CRM UI before proceeding with the action that triggered the error.
  Check UI Configuration: If the object categories are not visible or selectable, check the configuration settings in the CRM UI. This may involve working with your SAP administrator to ensure that the object categories are correctly defined and available for selection.
  Review User Roles and Authorizations: Verify that the user has the necessary roles and authorizations to access and select the required object categories. This may involve checking the user's profile and permissions in the SAP system.
  Refresh the UI: Sometimes, simply refreshing the UI or logging out and back in can resolve temporary glitches that may prevent object categories from being displayed.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal may have specific notes addressing this error.
  User Training: Ensure that users are trained on how to navigate the CRM UI and understand the importance of selecting an object category before performing actions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP support team or a technical consultant for further investigation.