How To Fix CRM_UIU_BT402 - ATP Screen: Error during generation of URL for ATP visualization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 402

• Message text: ATP Screen: Error during generation of URL for ATP visualization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT402 - ATP Screen: Error during generation of URL for ATP visualization ?

  The SAP error message "CRM_UIU_BT402 ATP Screen: Error during generation of URL for ATP visualization" typically occurs in the context of the Advanced ATP (Available-to-Promise) functionality within SAP CRM (Customer Relationship Management). This error indicates that there was an issue generating the URL needed to visualize ATP data, which can be due to various reasons.
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to ATP or CRM UI components.
  Missing Authorizations: The user may not have the necessary authorizations to access the ATP visualization.
  System Errors: Temporary system issues or inconsistencies in the backend that prevent the URL from being generated.
  Network Issues: Problems with network connectivity that may affect the ability to generate or access the URL.
  Browser Compatibility: Issues related to the web browser being used to access the SAP CRM UI.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for ATP in the SAP system. Ensure that all necessary components are correctly set up.
  User Authorizations: Verify that the user has the appropriate authorizations to access ATP data and the related visualization screens.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  Clear Cache: Clear the browser cache or try accessing the application in a different browser to rule out browser-related issues.
  Network Check: Ensure that there are no network issues affecting connectivity to the SAP system.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and ATP for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in diagnosing the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.