How To Fix CRM_UIU_BT017 - Select only one record to copy

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 017

• Message text: Select only one record to copy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT017 - Select only one record to copy ?

  The SAP error message CRM_UIU_BT017, which states "Select only one record to copy," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to copy or duplicate a record but has selected multiple records instead of just one. This error is a safeguard to ensure that the system can accurately process the copy operation without ambiguity.
  Cause:
  
  Multiple Selections: The user has selected more than one record in a list or table when trying to perform a copy operation.
  User Interface Limitation: The specific transaction or function you are using is designed to work with a single record at a time for copying.
  
  Solution:
  
  Select a Single Record: Ensure that you only select one record from the list or table before attempting to copy. You can do this by clicking on the desired record and ensuring no other records are highlighted.
  Check for Filters: If you are using filters or search criteria, make sure that the results are narrowed down to a single record before copying.
  Review User Permissions: In some cases, user permissions may restrict certain actions. Ensure that you have the necessary permissions to perform the copy operation.
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or help resources for guidance on how to copy records correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the CRM module that you are working with, as they may have specific behaviors regarding record selection.
  SAP Notes: Check SAP Notes for any known issues or updates related to the CRM_UIU_BT017 error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Training: If this error occurs frequently, consider providing additional training for users on how to navigate the CRM interface and perform copy operations correctly.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.