How To Fix CRM_UIU_BT013 - Credit check completed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 013

• Message text: Credit check completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT013 - Credit check completed ?

  The SAP error message CRM_UIU_BT013, which indicates that a credit check has been completed, typically arises in the context of sales order processing or customer management within the SAP CRM system. This message is part of the credit management functionality, which is designed to ensure that customers do not exceed their credit limits.
  Cause:
  
  Credit Limit Exceeded: The most common cause of this error is that the customer's credit limit has been exceeded. The system performs a credit check during the order processing, and if the total outstanding amount exceeds the allowed limit, this message is triggered.
  Credit Management Configuration: There may be issues with the configuration of credit management settings in the system, such as incorrect credit limits or risk categories.
  Customer Master Data: The customer master data may not be correctly maintained, leading to incorrect credit checks.
  Open Items: The customer may have open invoices or other items that contribute to the total credit exposure.
  
  Solution:
  
  Review Customer Credit Limit: Check the customer's credit limit in the customer master data. If necessary, adjust the credit limit to accommodate the order.
  
  Transaction Code: FD32 (for displaying customer credit data).
  
  
  Check Open Items: Review the customer's open items to see if there are any overdue invoices or outstanding payments that need to be addressed.
  
  Transaction Code: FBL5N (for displaying customer line items).
  
  
  Adjust Credit Management Settings: If the credit management settings are not configured correctly, consult with your SAP administrator or finance team to ensure that the settings align with your business requirements.
  Credit Check Configuration: If the credit check is too strict, consider adjusting the credit check settings in the configuration.
  
  Transaction Code: OB45 (for configuring credit management).
  
  
  Contact Finance Team: If you are unsure about the credit limits or how to proceed, it may be beneficial to consult with your finance or credit management team for guidance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Documentation: Review SAP documentation on credit management to understand how it works and how to configure it properly.
  User Roles: Ensure that the user has the appropriate roles and authorizations to view and modify credit management settings.
  
  By following these steps, you should be able to identify the cause of the CRM_UIU_BT013 error and take appropriate action to resolve it.