How To Fix CRM_UIU_BT003 - Select one entry only

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 003

• Message text: Select one entry only

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT003 - Select one entry only ?

  The SAP error message "CRM_UIU_BT003: Select one entry only" typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to perform an action that requires a single selection, but multiple entries are selected instead. This can happen in various scenarios, such as when trying to edit, delete, or view details of a business transaction or object.
  Cause:
  
  Multiple Selections: The most common cause is that the user has selected more than one entry in a list or table where only one entry is allowed for the action being performed.
  User Interface Design: The design of the user interface may restrict certain actions to single selections to prevent ambiguity or conflicts in processing.
  System Configuration: Certain configurations in the CRM system may enforce single selection for specific transactions or operations.
  
  Solution:
  
  Select a Single Entry: Review the list of entries and ensure that only one entry is selected before attempting the action again. Deselect any additional entries.
  Check for Filters: If you are working with a large dataset, consider applying filters to narrow down the results and make it easier to select the desired single entry.
  User Training: Ensure that users are trained on the interface and understand the importance of selecting only one entry for specific actions.
  System Customization: If the requirement is to allow multiple selections for a specific transaction, consider discussing with your SAP administrator or consultant to see if the system can be customized to allow this.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. Sometimes, there may be patches or updates that address specific bugs.
  Documentation: Refer to the SAP CRM documentation for guidelines on how to handle selections and actions within the user interface.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions or workarounds may be shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team for further investigation.