How To Fix CRM_UIU_BP_BT002 - System status &1 cannot be combined with user status &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BP_BT - Messages for BP Related Business Transactions

• Message number: 002

• Message text: System status &1 cannot be combined with user status &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BP_BT002 - System status &1 cannot be combined with user status &2 ?

  The SAP error message CRM_UIU_BP_BT002 indicates that there is a conflict between the system status and the user status of a business partner (BP) in the SAP Customer Relationship Management (CRM) system. This error typically arises when an attempt is made to perform an action that is not allowed due to the current status of the business partner.
  Cause:
  
  Status Conflict: The system status (e.g., Active, Inactive) and the user status (custom statuses defined by the organization) are not compatible. For example, you might be trying to change the status of a business partner that is currently inactive or locked, which is not allowed by the defined status management rules.
  Configuration Issues: The status management configuration in the system may not be set up correctly, leading to incompatible status combinations.
  Business Logic: Certain business processes may restrict the combination of statuses based on business rules defined in the system.
  
  Solution:
  
  Check Status Combinations: Review the allowed combinations of system and user statuses for the business partner. This can usually be done in the configuration settings of the CRM system.
  Change Status: If you need to perform an action that requires a different status, you may need to first change the system or user status of the business partner to a compatible one.
  Review Custom Logic: If there are custom status management rules in place, ensure that they are correctly defined and that the status you are trying to set is allowed.
  Consult Documentation: Refer to the SAP documentation or help resources for specific details on status management in your version of SAP CRM.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal SAP team for assistance.
  
  Related Information:
  
  Status Management: Understanding how status management works in SAP CRM is crucial. This includes knowing the difference between system statuses (defined by SAP) and user statuses (custom-defined by the organization).
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you view and manage business partner statuses, such as BP (Business Partner) transaction.
  Configuration Settings: Check the configuration settings in the SAP Customizing Implementation Guide (IMG) under the CRM module for status management.
  
  By addressing the status conflict and ensuring that the business partner's statuses are compatible, you should be able to resolve the error message CRM_UIU_BP_BT002.