How To Fix CRM_UIU_4S042 - Approval was not executed; transaction was changed by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_4S - Messages for Social Service UIU

• Message number: 042

• Message text: Approval was not executed; transaction was changed by another user

What causes this issue?

The approval process was not executed, because the &V1& that is
currently displayed on the UI has been changed in the meantime by
another user or another process.

System Response

The UI has been refreshed. You can see now the most recent data.

How to fix this error?

If the &V1& still fulfills the requirements for approval, you can start
the approval process again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_4S042 - Approval was not executed; transaction was changed by another user ?

  The SAP error message CRM_UIU_4S042 indicates that an approval process was not executed because the transaction was modified by another user. This typically occurs in collaborative environments where multiple users may be working on the same transaction or document simultaneously.
  Cause:
  
  Concurrent Modifications: Another user has made changes to the transaction after it was opened for approval, leading to a conflict.
  Session Timeout: The session may have timed out, and the system is unable to process the approval due to stale data.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If another user locks the transaction, it can lead to this error.
  Data Consistency Issues: Changes made to the underlying data structure or business logic can also lead to this error.
  
  Solution:
  
  Refresh the Transaction: Close the current session and reopen the transaction to ensure you are working with the latest data.
  Check for Other Users: Communicate with your team to see if someone else is working on the same transaction. If so, wait for them to finish before proceeding.
  Review Change Logs: If possible, check the change logs to understand what modifications were made and by whom.
  Re-Submit Approval: After ensuring that no other user is modifying the transaction, attempt to re-submit the approval.
  Session Management: Ensure that your session is active and not timed out. If it has timed out, log back in and try again.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Review user documentation for the specific SAP CRM module you are using to understand the approval workflow better.
  Training: Consider training sessions on collaborative processes in SAP to minimize conflicts in the future.
  
  By following these steps, you should be able to resolve the error and continue with the approval process.