How To Fix CRM_UIU_4S034 - Enter bank details for payment exception


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_4S - Messages for Social Service UIU

  • Message number: 034

  • Message text: Enter bank details for payment exception

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_4S034 - Enter bank details for payment exception ?

    The SAP error message CRM_UIU_4S034, which states "Enter bank details for payment," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to process a payment or transaction that requires bank details, but those details are either missing or incomplete.

    Cause:

    1. Missing Bank Details: The customer or vendor master data does not have the necessary bank account information filled in.
    2. Incomplete Data: The bank details may be partially filled, such as missing account numbers or bank keys.
    3. Configuration Issues: There may be issues with the configuration settings in the SAP system that prevent the bank details from being recognized or processed correctly.
    4. Payment Method Settings: The payment method being used may require bank details that are not provided in the customer or vendor record.

    Solution:

    1. Check Customer/Vendor Master Data:

      • Navigate to the customer or vendor master record in SAP.
      • Ensure that all required fields for bank details are filled out correctly, including bank account number, bank key, and any other relevant information.
      • If necessary, update the master data with the correct bank details.
    2. Review Payment Method Configuration:

      • Check the configuration of the payment method being used to ensure it is set up to require bank details.
      • Make sure that the payment method is correctly assigned to the customer or vendor.
    3. Transaction Code:

      • Use transaction codes like BP (Business Partner) to access and edit the business partner data.
      • Ensure that the bank details are entered in the appropriate section of the business partner data.
    4. Consult Documentation:

      • Review SAP documentation or help files related to payment processing and bank details to ensure compliance with required fields.
    5. User Authorization:

      • Ensure that the user has the necessary authorizations to view and edit bank details in the system.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display) for managing bank details.
    • User Training: Ensure that users are trained on how to enter and manage bank details in the system to prevent this error from occurring in the future.

    By following these steps, you should be able to resolve the CRM_UIU_4S034 error and successfully enter the required bank details for payment processing.

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