How To Fix CRM_UIU_4S013 - Error during preparation of change process (customer fields)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_4S - Messages for Social Service UIU

• Message number: 013

• Message text: Error during preparation of change process (customer fields)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_4S013 - Error during preparation of change process (customer fields) ?

  The SAP error message CRM_UIU_4S013, which indicates "Error during preparation of change process (customer fields)," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the data being processed, particularly related to customer fields.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the customer fields that are being processed.
  Custom Fields: If there are custom fields defined in the CRM system, issues with their configuration or data can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access or modify certain fields.
  System Configuration: Incorrect configuration in the CRM system or in the related business processes can lead to this error.
  BAdI Implementation: If there are Business Add-Ins (BAdIs) implemented that modify the behavior of the change process, they may not be functioning correctly.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed for any inconsistencies or missing values in the customer fields. Ensure that all required fields are filled out correctly.
  Review Custom Fields: If custom fields are involved, check their configuration and ensure that they are set up correctly. Validate that the data types and lengths are appropriate.
  Authorization Check: Verify that the user has the necessary authorizations to perform the operation. This can be done by checking the user roles and authorizations in the SAP system.
  Debugging: If you have access to the development environment, you can debug the process to identify where the error is occurring. This may provide insights into the specific field or data causing the issue.
  Check BAdI Implementations: If there are any BAdIs implemented that affect the change process, review their code to ensure they are functioning as expected.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view the order details or SE80 to check the custom developments.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for CRM to understand the data model and field requirements better.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation.