How To Fix CRM_UIF_TRAVEL_MSG005 - UIF Travel: Generic genil error.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIF_TRAVEL_MSG - Messages of UIF Travel BOL

• Message number: 005

• Message text: UIF Travel: Generic genil error.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIF_TRAVEL_MSG005 - UIF Travel: Generic genil error. ?

  The error message "CRM_UIF_TRAVEL_MSG005 UIF Travel: Generic genil error" in SAP typically indicates a problem related to the Generic Interface for the Navigation and Integration Layer (GENIL) in the context of the SAP CRM (Customer Relationship Management) system, particularly in the Travel Management module.
  Cause:
  
  Data Issues: There may be inconsistencies or missing data in the underlying database tables that the GENIL layer is trying to access.
  Configuration Problems: Incorrect configuration settings in the CRM system or in the Travel Management module can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or perform specific actions.
  System Bugs: There could be bugs or issues in the version of the SAP software being used.
  Network Issues: Connectivity problems between the client and the server can also lead to this error.
  
  Solution:
  
  Check Data Consistency: Verify the data in the relevant tables to ensure that all required fields are populated and that there are no inconsistencies.
  Review Configuration: Go through the configuration settings in the CRM and Travel Management modules to ensure they are set up correctly.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the action that triggered the error.
  Debugging: If you have access to the development environment, you can use transaction codes like SE80 or SE37 to debug the GENIL component and identify the root cause of the error.
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that might address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that are used in CRM for managing orders and data.
  Documentation: Review the official SAP documentation for the Travel Management module and GENIL framework for more insights into configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the "CRM_UIF_TRAVEL_MSG005 UIF Travel: Generic genil error" in your SAP system.