How To Fix CRM_UI_ROLE_LOG039 - Folder for generic links created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment

• Message number: 039

• Message text: Folder for generic links created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_ROLE_LOG039 - Folder for generic links created ?

  The SAP error message CRM_UI_ROLE_LOG039 typically indicates an issue related to the configuration of roles and authorizations in the SAP CRM system, particularly concerning the creation of folders for generic links in the CRM UI. This error can arise when the system is unable to create or access the necessary folders for storing or managing these links.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to create or access the folders required for generic links.
  Configuration Errors: There may be misconfigurations in the role settings or the UI configuration that prevent the system from creating the required folders.
  Missing Customizing Settings: The necessary customizing settings for the CRM UI might not be properly defined or activated.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solution:
  
  
  Check Authorizations:
  
  Ensure that the user has the appropriate authorizations to create and manage folders in the CRM UI. This can be done by reviewing the user's role assignments and authorization objects related to CRM UI and folder management.
  
  
  
  Review Role Configuration:
  
  Check the configuration of the roles assigned to the user. Ensure that the roles are correctly set up to allow access to the necessary folders and links.
  
  
  
  Customizing Settings:
  
  Verify that all required customizing settings for the CRM UI are correctly defined. This may involve checking the transaction codes related to UI configuration (e.g., CRMC_UI_CONFIG) and ensuring that the necessary settings for generic links are in place.
  
  
  
  Technical Checks:
  
  Look into the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  If there are database or application server issues, consult with your technical team to investigate and resolve any underlying problems.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Testing:
  
  After making any changes, test the functionality again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMC_UI_CONFIG for UI configuration and SU53 for authorization checks.
  Documentation: Review SAP documentation related to CRM UI roles and authorizations for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.