How To Fix CRM_UI_ROLE_LOG020 - Error while generating service hash code for service &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment

• Message number: 020

• Message text: Error while generating service hash code for service &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_ROLE_LOG020 - Error while generating service hash code for service &1 ?

  The SAP error message CRM_UI_ROLE_LOG020 indicates that there is an issue with generating a service hash code for a specific service in the SAP CRM system. This error typically arises in the context of role management and service configuration in the SAP CRM UI.
  Cause:
  The error can be caused by several factors, including:
  
  Missing or Incorrect Configuration: The service might not be properly configured in the system, or there may be missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the service or perform the operation.
  System Bugs or Inconsistencies: There could be bugs in the system or inconsistencies in the data that prevent the hash code from being generated.
  Transport Issues: If the service was recently transported from another system, there may be issues with the transport that need to be resolved.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Service Configuration:
  
  Verify that the service is correctly configured in the system. Check the relevant customizing settings in transaction CRMD_ORDER or SPRO.
  Ensure that all necessary entries are present in the relevant tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H, etc.).
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the service. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  Check for System Bugs:
  
  Look for any known issues or patches related to this error in the SAP Notes. You can search for relevant SAP Notes in the SAP Support Portal.
  If you find a relevant note, follow the instructions to apply the necessary corrections.
  
  
  
  Transport Issues:
  
  If the service was recently transported, check the transport logs for any errors or warnings. Ensure that all dependent objects were also transported correctly.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the code that generates the service hash code to identify the exact point of failure.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the service name and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SU53, and SE80 for debugging.
  SAP Notes: Regularly check for updates and patches in the SAP Notes database that may address this specific error.
  Documentation: Review the SAP Help Portal for documentation related to CRM UI roles and service configuration.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_UI_ROLE_LOG020 error in your SAP system.