How To Fix CRM_UI_ROLE_LOG015 - Action cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_ROLE_LOG - Messages for the Role assignment

• Message number: 015

• Message text: Action cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_ROLE_LOG015 - Action cancelled ?

  The SAP error message CRM_UI_ROLE_LOG015, which states "Action cancelled," typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to perform an action that is not permitted due to role or authorization issues. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action they are trying to execute.
  Role Configuration: The role assigned to the user may not be configured correctly, leading to restrictions on certain actions.
  System Settings: There may be system settings or configurations that prevent the action from being completed.
  User Status: The status of the user or the object they are trying to interact with may not allow the action to proceed.
  
  Solutions:
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user's roles and authorizations in transaction code SU53 or SUIM.
  If the user lacks the required authorizations, work with your SAP security team to grant the necessary permissions.
  
  
  
  Review Role Configuration:
  
  Check the configuration of the user role in transaction code PFCG. Ensure that the role includes the necessary authorizations for the actions the user is trying to perform.
  If there are missing authorizations, update the role and regenerate the profile.
  
  
  
  Check System Settings:
  
  Review any relevant system settings or configurations that might restrict the action. This could include settings in the CRM system or specific transaction codes.
  
  
  
  User Status:
  
  Ensure that the user and the object they are trying to interact with are in a valid status. For example, if the user is trying to change the status of a business partner, ensure that the business partner is not locked or in a status that prevents changes.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Log Analysis:
  
  Analyze the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context for the cancellation.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (Authorization Check), PFCG (Role Maintenance), and SLG1 (Application Log).
  SAP Documentation: Refer to the official SAP documentation for CRM and authorization management for more detailed guidance on roles and permissions.
  User Training: Ensure that users are trained on the proper procedures and actions they are allowed to perform within the CRM system.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.