How To Fix CRM_UI_FRAME_LTX023 - Software component &1 is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_FRAME_LTX - Messages of Launch Transactions

• Message number: 023

• Message text: Software component &1 is missing

What causes this issue?

The transaction launcher uses functionality of the software components.
These software components contain the data element &SYST-MSGV1&, which
is currently missing in system &SYST-MSGV2&.

System Response

The launch transaction cannot be executed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Check whether the required software component can be installed at your
system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_FRAME_LTX023 - Software component &1 is missing ?

  The SAP error message CRM_UI_FRAME_LTX023 indicates that a required software component is missing in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when trying to access certain functionalities or UI components.
  Cause:
  The error is caused by the absence of a specific software component that is required for the CRM UI framework to function properly. This could happen due to several reasons:
  
  Missing Installation: The required software component has not been installed in the SAP system.
  Incorrect Configuration: The system might be misconfigured, leading to the inability to locate the necessary component.
  Version Mismatch: The installed version of the software component may not be compatible with the current version of the CRM application.
  Transport Issues: If the component was recently transported from another system, there may have been issues during the transport process.
  
  Solution:
  To resolve the CRM_UI_FRAME_LTX023 error, you can follow these steps:
  
  
  Check Installed Components:
  
  Go to transaction code SPAM or SAINT to check the installed software components in your SAP system.
  Verify if the required component (as indicated by &1 in the error message) is listed.
  
  
  
  Install Missing Component:
  
  If the component is missing, you may need to install it. This can be done through the Software Update Manager (SUM) or by using the SAP Add-On Installation Tool (SAINT).
  Ensure you have the correct version of the component that matches your SAP CRM version.
  
  
  
  Check System Configuration:
  
  Review the system configuration settings to ensure that all necessary components are properly configured.
  Check for any notes or documentation from SAP regarding the specific component and its configuration.
  
  
  
  Review Transport Logs:
  
  If the component was recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  If necessary, re-transport the component.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about your system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Always check for the latest SAP Notes related to your version of SAP CRM and the specific error message.
  Documentation: Review the official SAP documentation for CRM UI components to understand dependencies and requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the missing software component in your SAP CRM system.