How To Fix CRM_UI_FRAME_LTX014 - Source session type "&1" is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UI_FRAME_LTX - Messages of Launch Transactions

• Message number: 014

• Message text: Source session type "&1" is unknown

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UI_FRAME_LTX014 - Source session type "&1" is unknown ?

  The SAP error message CRM_UI_FRAME_LTX014 with the description "Source session type '&1' is unknown" typically occurs in the SAP CRM (Customer Relationship Management) environment when there is an issue with the session type being referenced in the user interface framework. This error indicates that the system is unable to recognize or find the specified session type.
  Cause:
  
  Incorrect Session Type: The session type specified in the configuration or in the code may not exist or may have been deleted.
  Configuration Issues: There may be a misconfiguration in the CRM UI framework settings or in the customizing settings related to the session types.
  Transport Issues: If the session type was recently transported from another system, it may not have been properly imported or activated in the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified session type.
  
  Solution:
  
  
  Check Session Type Configuration:
  
  Go to the transaction CRMC_UI_FRAME or SPRO (SAP Reference IMG) and navigate to the relevant customizing settings for the CRM UI framework.
  Verify that the session type you are trying to use is correctly defined and active.
  
  
  
  Review Code or Configuration:
  
  If the error is triggered by custom code or a specific configuration, review the code to ensure that the session type is correctly referenced.
  Ensure that the session type is spelled correctly and matches the defined session types in the system.
  
  
  
  Transport Management:
  
  If the session type was recently transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
  If needed, re-transport the session type or manually create it in the target system.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the session type in question.
  If necessary, adjust the user roles to include the required authorizations.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM UI framework configuration to ensure that all settings are correctly implemented.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.