How To Fix CRM_UBB_USAGE_VOLUME012 - Calculation type &1 is unknown or not supported.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UBB_USAGE_VOLUME - Usage Volume Determination

  • Message number: 012

  • Message text: Calculation type &1 is unknown or not supported.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UBB_USAGE_VOLUME012 - Calculation type &1 is unknown or not supported. ?

    The SAP error message CRM_UBB_USAGE_VOLUME012 with the description "Calculation type &1 is unknown or not supported" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the calculation type being used in a business transaction, such as a billing or usage calculation.

    Cause:

    1. Invalid Calculation Type: The calculation type specified in the transaction is either not defined in the system or is not supported for the specific operation you are trying to perform.
    2. Configuration Issues: There may be configuration issues in the CRM system where the calculation types are not properly set up or linked to the relevant business processes.
    3. Data Entry Errors: The user may have entered an incorrect or unsupported calculation type in the transaction.
    4. Missing Customization: If the system has been customized, the necessary customization for the calculation type may not have been implemented.

    Solution:

    1. Check Calculation Type: Verify the calculation type being used in the transaction. Ensure that it is valid and supported in the context of the operation you are performing.
    2. Configuration Review: Review the configuration settings in the CRM system related to usage-based billing or the specific module you are working with. Ensure that all necessary calculation types are defined and correctly configured.
    3. Consult Documentation: Refer to SAP documentation or help resources to understand the valid calculation types for your specific scenario.
    4. Transaction Data Review: Check the data entered in the transaction for any typos or incorrect entries that may lead to this error.
    5. Custom Development: If the calculation type is part of a custom development, ensure that the custom logic is correctly implemented and that the calculation type is properly registered in the system.
    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that may help in troubleshooting the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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