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Message type: E = Error
Message class: CRM_UBB_USAGE_VOLUME - Usage Volume Determination
Message number: 012
Message text: Calculation type &1 is unknown or not supported.
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CRM_UBB_USAGE_VOLUME012
- Calculation type &1 is unknown or not supported. ?The SAP error message
CRM_UBB_USAGE_VOLUME012
with the description "Calculation type &1 is unknown or not supported" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the calculation type being used in a business transaction, such as a billing or usage calculation.Cause:
- Invalid Calculation Type: The calculation type specified in the transaction is either not defined in the system or is not supported for the specific operation you are trying to perform.
- Configuration Issues: There may be configuration issues in the CRM system where the calculation types are not properly set up or linked to the relevant business processes.
- Data Entry Errors: The user may have entered an incorrect or unsupported calculation type in the transaction.
- Missing Customization: If the system has been customized, the necessary customization for the calculation type may not have been implemented.
Solution:
- Check Calculation Type: Verify the calculation type being used in the transaction. Ensure that it is valid and supported in the context of the operation you are performing.
- Configuration Review: Review the configuration settings in the CRM system related to usage-based billing or the specific module you are working with. Ensure that all necessary calculation types are defined and correctly configured.
- Consult Documentation: Refer to SAP documentation or help resources to understand the valid calculation types for your specific scenario.
- Transaction Data Review: Check the data entered in the transaction for any typos or incorrect entries that may lead to this error.
- Custom Development: If the calculation type is part of a custom development, ensure that the custom logic is correctly implemented and that the calculation type is properly registered in the system.
- Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production issue.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.
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