How To Fix CRM_UBB_PREBILLING231 - Pool contract &1: Error reading the data for an item

CRM_UBB_PREBILLING231 - Overview

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 231

• Message text: Pool contract &1: Error reading the data for an item

What causes this issue?

In pool contract &V1& (GUID &V2&), the administration data for an item
(GUID &V3&) cannot be read.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

CRM_UBB_PREBILLING231 - Details

• The SAP error message CRM_UBB_PREBILLING231 typically indicates that there is an issue with reading data for a specific item in a pool contract. This error can occur in the context of billing or invoicing processes within the SAP Customer Relationship Management (CRM) module, particularly when dealing with contracts that involve multiple items or services.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the contract or item details that prevent the system from reading the necessary information.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the pool contract or its items.
  
  Configuration Issues: Incorrect configuration settings in the CRM system or related modules can lead to errors when attempting to read item data.
  Technical Issues: There could be underlying technical issues, such as database problems or issues with the SAP application server.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that all required fields for the pool contract and its items