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Message type: E = Error
Message class: CRM_UBB_PREBILLING - Messages for Prebilling
Message number: 208
Message text: Technical error - program terminated
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CRM_UBB_PREBILLING208
- Technical error - program terminated ?The SAP error message "CRM_UBB_PREBILLING208 Technical error - program terminated" typically indicates that there is a technical issue occurring during the pre-billing process in the SAP Customer Relationship Management (CRM) system. This error can arise from various underlying causes, and resolving it may require a systematic approach.
Possible Causes:
- Data Inconsistencies: There may be inconsistencies or missing data in the billing documents or related master data.
- Configuration Issues: Incorrect configuration settings in the billing or pricing procedures can lead to errors during the pre-billing process.
- Program Errors: There could be bugs or issues in the custom code or standard SAP programs that are being executed during the pre-billing.
- Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to program termination.
- System Performance: Performance issues, such as timeouts or memory shortages, can cause the program to terminate unexpectedly.
Solutions:
- Check Logs: Review the application logs (transaction SLG1) and short dump analysis (transaction ST22) to get more details about the error. This can provide insights into what caused the program to terminate.
- Data Validation: Validate the data involved in the billing process. Ensure that all required fields are populated and that there are no inconsistencies in the master data.
- Configuration Review: Check the configuration settings related to billing and pricing. Ensure that they are set up correctly according to business requirements.
- Debugging: If you have access to the development environment, consider debugging the program to identify the exact point of failure.
- User Authorizations: Verify that the user has the necessary authorizations to execute the billing process.
- System Performance: Monitor system performance and check for any resource constraints. If necessary, optimize the system or increase resources.
- SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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