How To Fix CRM_UBB_PREBILLING020 - Technical error - program terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_PREBILLING - Messages for Prebilling

• Message number: 020

• Message text: Technical error - program terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_PREBILLING020 - Technical error - program terminated ?

  The SAP error message CRM_UBB_PREBILLING020 indicates a technical error that occurred during the pre-billing process in the SAP Customer Relationship Management (CRM) system. This error typically arises when there is an issue with the underlying program or data that prevents the pre-billing process from completing successfully.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the billing documents or related master data.
  Configuration Issues: Incorrect configuration settings in the billing or pricing procedures can lead to errors during the pre-billing process.
  Program Errors: There could be bugs or issues in the custom code or standard SAP programs that handle the pre-billing logic.
  Authorization Issues: Lack of proper authorizations for the user executing the pre-billing process can also lead to errors.
  System Performance: Performance issues or timeouts during processing can cause the program to terminate unexpectedly.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Data Validation: Ensure that all required data for the billing documents is complete and consistent. Check for missing or incorrect entries in related master data.
  Configuration Review: Verify the configuration settings related to billing and pricing in the SAP system. Ensure that they are set up correctly according to business requirements.
  Debugging: If you have access to the development environment, consider debugging the program to identify the exact point of failure.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to execute the pre-billing process.
  System Performance: Monitor system performance and check for any resource constraints that might be affecting the execution of the program.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM billing processes to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support or your internal technical team for further investigation and resolution.