How To Fix CRM_UBB_CHANGE219 - Item &1 is for price adaptation.You must reset manual prices afterwards.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 219

• Message text: Item &1 is for price adaptation.You must reset manual prices afterwards.

What causes this issue?

You're using the change process to change the sold-to party of your
contract that contains items for price adaptation. Once the change
process is executed and saved, a new contract is created with the new
sold-to party. If you defined manual prices for the original contract
before, you must check the manual prices in the new service contract
andredefine the prices if necessary.

System Response

The system informs you about the consequence after the change process is
executed and saved.

How to fix this error?

Continue the change process.
Go to your items for price adaptation in the new contract and check the
manual prices there.
Manually define prices again if necessary.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE219 - Item &1 is for price adaptation.You must reset manual prices afterwards. ?

  The SAP error message CRM_UBB_CHANGE219 indicates that there is an issue related to price adaptation in the SAP Customer Relationship Management (CRM) system. Specifically, it suggests that an item is set for price adaptation, and as a result, any manual prices that may have been set for that item need to be reset.
  Cause:
  
  Price Adaptation Setting: The item in question is configured to use price adaptation, which means that the system is automatically adjusting the price based on certain criteria (like pricing conditions, discounts, etc.).
  Manual Price Entry: If a manual price has been entered for an item that is set for price adaptation, the system will not allow you to proceed without resetting the manual price first. This is to ensure that the pricing logic remains consistent and that the manual price does not conflict with the adapted price.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  Identify the Item: Determine which item is causing the error (indicated by &1 in the error message).
  Check Manual Prices: Review the pricing details for the item. If a manual price has been set, you will need to reset it.
  Reset Manual Prices:
  
  Navigate to the pricing section of the item in the CRM system.
  Remove or reset the manual price that has been set for the item.
  Ensure that the item is now only using the adapted price.
  
  
  Reprocess the Transaction: After resetting the manual price, try to reprocess the transaction that triggered the error.
  
  Related Information:
  
  Price Adaptation: This is a feature in SAP CRM that allows prices to be adjusted automatically based on predefined rules and conditions. It is important to understand how price adaptation works in your specific configuration.
  Manual Pricing: Manual pricing allows users to set specific prices for items, overriding the system's automatic pricing. However, it can lead to conflicts if not managed properly.
  Documentation: Refer to SAP documentation or help resources for more detailed information on pricing procedures and error handling in CRM.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.