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Message type: E = Error
Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes
Message number: 216
Message text: No applicable Change Processes found for selected items
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CRM_UBB_CHANGE216
- No applicable Change Processes found for selected items ?The SAP error message CRM_UBB_CHANGE216 ("No applicable Change Processes found for selected items") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to change or process items in a business transaction, but the system cannot find any applicable change processes for those items.
Causes:
- Missing Change Process Configuration: The change processes for the specific item type or transaction may not be configured in the system.
- Item Status: The status of the item may not allow for changes. For example, if the item is in a completed or locked state, it may not be eligible for changes.
- Incorrect Item Selection: The items selected for processing may not be valid for the change process you are trying to execute.
- Authorization Issues: The user may not have the necessary authorizations to perform the change on the selected items.
- Custom Development: If there are custom developments or enhancements in the system, they may interfere with the standard change process logic.
Solutions:
Check Change Process Configuration:
- Navigate to the configuration settings for change processes in the SAP CRM system.
- Ensure that the relevant change processes are defined for the item types you are working with.
Review Item Status:
- Check the status of the items you are trying to change. If they are in a status that does not allow changes, you may need to change their status first.
Validate Item Selection:
- Ensure that you have selected the correct items that are eligible for the change process. Double-check the item types and their compatibility with the change process.
Authorization Check:
- Verify that the user has the necessary authorizations to perform the change. This can be done by checking the user roles and authorizations in the SAP system.
Consult Documentation or Support:
- If the issue persists, consult the SAP documentation for further details on change processes or reach out to SAP support for assistance.
Related Information:
CRMD_ORDER
for managing orders.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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