How To Fix CRM_UBB_CHANGE017 - Errors still exist; check the application log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UBB_CHANGE - Messages for UBB Change Processes

• Message number: 017

• Message text: Errors still exist; check the application log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UBB_CHANGE017 - Errors still exist; check the application log ?

  The SAP error message CRM_UBB_CHANGE017 indicates that there are still errors present in the system, and it suggests checking the application log for more details. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with business transactions or changes that involve the Universal Business Process (UBB).
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the records being processed.
  Validation Errors: Certain business rules or validations may not be met, leading to errors during processing.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors when trying to execute certain transactions.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to errors.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check the Application Log:
  
  Use transaction code SLG1 to access the application log.
  Filter the logs based on the relevant object and date to find entries related to the error.
  Review the log entries for specific error messages or codes that provide more context about the issue.
  
  
  
  Analyze the Error Messages:
  
  Look for specific error messages in the application log that indicate what went wrong.
  Address any data inconsistencies or validation errors as indicated in the log.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to the business process you are working with.
  Ensure that all necessary settings are correctly configured.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to perform the action that triggered the error.
  If not, work with your security team to grant the required permissions.
  
  
  
  Test the Process:
  
  After making the necessary corrections, test the process again to see if the error persists.
  If the error continues, further investigation may be needed.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
  Implement any recommended fixes or patches.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE80 (Object Navigator), and SE37 (Function Module).
  Documentation: Review SAP documentation related to CRM and UBB for additional context and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the CRM_UBB_CHANGE017 error.