How To Fix CRM_TTRLT_COPY004 - Source and target trans. type must have the same transaction category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TTRLT_COPY - copy transaction type related tables

• Message number: 004

• Message text: Source and target trans. type must have the same transaction category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TTRLT_COPY004 - Source and target trans. type must have the same transaction category ?

  The SAP error message CRM_TTRLT_COPY004 indicates that there is a mismatch between the transaction types of the source and target when trying to copy or transfer data in the SAP CRM system. Specifically, the error states that the source and target transaction types must have the same transaction category.
  Cause:
  This error typically occurs in scenarios where you are trying to copy or transfer data (like business transactions, activities, etc.) from one transaction type to another, but the two transaction types belong to different categories. Transaction categories in SAP define the nature of the transaction, such as whether it is a sales order, service order, activity, etc. If the source and target transaction types are not aligned in terms of their categories, the system will throw this error.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Transaction Types: Verify the transaction types you are using for both the source and target. You can do this by navigating to the relevant configuration settings in SAP CRM.
  
  
  Ensure Same Transaction Category: Make sure that both the source and target transaction types belong to the same transaction category. You can check the transaction category in the configuration settings for transaction types.
  
  
  Adjust Configuration: If necessary, you may need to adjust the configuration of either the source or target transaction type to ensure they match in terms of transaction category. This may involve changing the settings in the customizing transaction (e.g., SPRO) under the relevant CRM settings.
  
  
  Consult Documentation: Review the SAP documentation or help files related to transaction types and categories to understand the implications of changing transaction types.
  
  
  Testing: After making the necessary adjustments, perform a test to ensure that the data transfer or copying process works without errors.
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types are defined in the system and are used to categorize different types of business transactions. Each transaction type is associated with a specific transaction category.
  Transaction Categories: Common transaction categories include sales orders, service orders, activities, etc. Each category has specific characteristics and behaviors in the system.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.