How To Fix CRM_TSALES_UI005 - Enter cancel reason

CRM_TSALES_UI005 - Overview

• Message type: E = Error

• Message class: CRM_TSALES_UI - Message Class for Telesales

• Message number: 005

• Message text: Enter cancel reason

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSALES_UI005 - Enter cancel reason ?

  The SAP error message CRM_TSALES_UI005: Enter cancel reason typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to cancel a transaction (such as a sales order or a service request) without providing a reason for the cancellation. This is a validation requirement in the system to ensure that all cancellations are documented for auditing and tracking purposes.
  
  Cause:
  The error is triggered because:
  
  The system requires a cancellation reason to be entered before proceeding with the cancellation of a transaction.
  The field for the cancellation reason is either empty or not filled out correctly.
  
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Locate the Cancellation Reason Field: When you attempt to cancel the transaction, look for the field labeled "Cancel Reason" or similar in the user interface.
  
  
  Enter a Valid Cancellation Reason: Select or enter a valid reason for the cancellation. This could be a predefined reason from a dropdown list or a