How To Fix CRM_TSALES_UI002 - Error in data collection for screen &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TSALES_UI - Message Class for Telesales

• Message number: 002

• Message text: Error in data collection for screen &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TSALES_UI002 - Error in data collection for screen &1 ?

  The SAP error message CRM_TSALES_UI002, which indicates "Error in data collection for screen &1," typically occurs in the SAP CRM (Customer Relationship Management) module when there is an issue with data retrieval or processing for a specific screen in the transaction.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the underlying database tables that the screen relies on.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or perform specific actions.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to data retrieval problems.
  Custom Code: If there are custom enhancements or modifications in the system, they may interfere with standard data retrieval processes.
  System Performance: Performance issues or timeouts during data retrieval can also trigger this error.
  
  Solutions:
  
  Check Data Consistency: Verify the data in the relevant tables to ensure that all required information is present and consistent. You can use transaction codes like SE11 or SE16 to inspect the data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data required for the screen. You can check this using transaction SU53 or by reviewing the user's role assignments.
  Analyze Configuration: Review the configuration settings related to the CRM module and the specific transaction. Ensure that all necessary settings are correctly configured.
  Debugging: If you suspect that custom code is causing the issue, you can use the ABAP debugger to trace the execution and identify where the error occurs.
  Check System Performance: Monitor system performance and check for any long-running processes or locks that might be affecting data retrieval. You can use transaction SM37 to check for background jobs and their statuses.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), SU53 (Authorization Check), and SM37 (Job Monitoring).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error, including the context in which it occurs.
  Documentation: Review SAP documentation and guides related to CRM and the specific transaction to understand the expected data flow and requirements.
  
  By following these steps, you should be able to identify the root cause of the CRM_TSALES_UI002 error and implement an appropriate solution.