How To Fix CRM_TPMON016 - &1: Valid vendor not found for Subitem &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TPMON -

  • Message number: 016

  • Message text: &1: Valid vendor not found for Subitem &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TPMON016 - &1: Valid vendor not found for Subitem &2 ?

    The SAP error message CRM_TPMON016 indicates that a valid vendor could not be found for a specific subitem in the context of a transaction or process within the SAP Customer Relationship Management (CRM) module. This error typically arises in scenarios involving procurement, vendor management, or when dealing with service-related transactions.

    Cause:

    1. Missing Vendor Master Data: The vendor associated with the subitem may not exist in the system or may not be properly maintained.
    2. Incorrect Vendor Assignment: The subitem may be linked to a vendor that is not valid for the specific transaction or context.
    3. Data Inconsistencies: There may be inconsistencies in the data, such as incorrect entries or missing information in the vendor master records.
    4. Inactive Vendor: The vendor might be inactive or blocked in the system, preventing it from being used in transactions.
    5. Configuration Issues: There may be configuration issues in the CRM system that prevent the proper identification of valid vendors.

    Solution:

    1. Check Vendor Master Data:

      • Go to the vendor master data transaction (e.g., XK03 for general vendor data) and verify that the vendor exists and is active.
      • Ensure that the vendor is assigned to the correct purchasing organization and has the necessary data maintained.
    2. Review Subitem Configuration:

      • Check the configuration of the subitem in question to ensure it is correctly linked to a valid vendor.
      • Ensure that the subitem is set up to allow for vendor assignment.
    3. Validate Vendor Status:

      • Ensure that the vendor is not marked as inactive or blocked. If it is, you may need to reactivate or unblock the vendor.
    4. Data Consistency Check:

      • Perform a data consistency check to identify any discrepancies in the vendor assignments or related data.
    5. Consult Documentation:

      • Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XK03 (Display Vendor), ME23N (Display Purchase Order), or CRM transaction codes related to your specific process.
    • SAP Notes: Search for SAP Notes related to CRM_TPMON016 for any known issues or fixes.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage vendor data.

    By following these steps, you should be able to identify the root cause of the error and implement the appropriate solution.

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