How To Fix CRM_TM009 - Telemarketing script error; value function returns more than one answer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TM - CRM: Telemarketing Scripting

• Message number: 009

• Message text: Telemarketing script error; value function returns more than one answer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TM009 - Telemarketing script error; value function returns more than one answer ?

  The SAP error message CRM_TM009 indicates that there is an issue with a telemarketing script in the SAP CRM system. Specifically, it suggests that a value function within the script is returning more than one answer, which is not allowed. This can occur when the logic defined in the telemarketing script is ambiguous or when the data being processed does not meet the expected criteria.
  
  Cause:
  
  Ambiguous Logic: The value function in the telemarketing script may be designed in such a way that it can return multiple values based on the input data. This can happen if the conditions defined in the script are not specific enough.
  Data Issues: The underlying data that the script is trying to process may have multiple entries or records that match the criteria, leading to multiple possible outputs.
  Configuration Errors: There may be misconfigurations in the telemarketing script or the related data model that cause the function to