How To Fix CRM_TL016 - Starting target group must not appear in the list

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TL - Messages for Target Groups

• Message number: 016

• Message text: Starting target group must not appear in the list

What causes this issue?

You have specified the name of the target group to be split as the name
of a target group in which this group is to be split.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a name for the new target group that differs from the one for the
starting target group.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TL016 - Starting target group must not appear in the list ?

  The SAP error message CRM_TL016 indicates that there is an issue with the target group you are trying to use in a particular transaction or process. Specifically, the error states that the "starting target group must not appear in the list," which typically means that the target group you are trying to use is already included in the list of target groups you are working with, leading to a conflict.
  Cause:
  
  Duplicate Target Group: The target group you are trying to set as the starting point is already included in the list of target groups you are processing.
  Incorrect Configuration: There may be a configuration issue where the target group is not set up correctly, leading to this error.
  Data Integrity Issues: There could be issues with the data integrity in the target group definitions or the way they are being referenced.
  
  Solution:
  
  Check Target Group List: Review the list of target groups you are working with and ensure that the starting target group is not already included. If it is, remove it from the list.
  Modify Target Group: If you need to include the starting target group, consider modifying the list to exclude it or change the starting target group to one that is not already included.
  Review Configuration: Check the configuration settings related to target groups in your SAP system to ensure they are set up correctly.
  Data Validation: Validate the data associated with the target groups to ensure there are no inconsistencies or errors.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be using specific transaction codes related to CRM marketing or target group management.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error.
  User Permissions: Ensure that you have the necessary permissions to modify target groups and that there are no restrictions in place that could lead to this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.