How To Fix CRM_TEXT_GEN_DB501 - HTML-based text with GUID &1 already exists in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TEXT_GEN_DB - Gen. Texts: Message Class for Persistency

• Message number: 501

• Message text: HTML-based text with GUID &1 already exists in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TEXT_GEN_DB501 - HTML-based text with GUID &1 already exists in database ?

  The SAP error message "CRM_TEXT_GEN_DB501 HTML-based text with GUID &1 already exists in database" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to create or insert a text entry that already exists in the database with the same GUID (Globally Unique Identifier).
  Cause:
  
  Duplicate Entry: The error indicates that there is already an HTML-based text entry in the database with the same GUID. This can happen if the system is trying to create a new text entry that has the same identifier as an existing one.
  Data Migration or Upload Issues: If data is being migrated or uploaded into the system, it may lead to conflicts if the same GUIDs are used for different entries.
  Concurrency Issues: If multiple users or processes are trying to create or modify the same text entry simultaneously, it may lead to this error.
  
  Solution:
  
  Check for Existing Entries: Before creating a new text entry, check the database to see if an entry with the same GUID already exists. You can do this by querying the relevant database table where the text entries are stored.
  Use Unique GUIDs: Ensure that the GUIDs being generated for new text entries are unique. If you are generating GUIDs programmatically, make sure the logic is correct and does not produce duplicates.
  Error Handling in Code: If this error is occurring in a custom program or enhancement, implement error handling to catch this specific error and handle it gracefully, such as by notifying the user or logging the issue.
  Data Cleanup: If there are duplicate entries in the database that should not exist, consider cleaning up the data. This may involve deleting or merging duplicate records.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the database tables related to text entries.
  Debugging: If you have access to the development environment, you can debug the program or transaction that is causing the error to understand the flow and identify where the duplicate GUID is being generated.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights or similar experiences from other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.