How To Fix CRM_TC_TECH_RES036 - External resource type &1 cannot be checked for uniqueness

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_TECH_RES - TC: Technical resources and assignment to contracts

• Message number: 036

• Message text: External resource type &1 cannot be checked for uniqueness

What causes this issue?

The uniqueness check has been activated for the resource type &V1&. As
this resource type is from one of the external resource categories, this
is not allowed.

System Response

The data cannot be saved.

How to fix this error?

Deactivate the uniqueness check for resource type &V1& or change the
resource category to local.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_TECH_RES036 - External resource type &1 cannot be checked for uniqueness ?

  The SAP error message CRM_TC_TECH_RES036 indicates that there is an issue with checking the uniqueness of an external resource type in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to verify that the specified external resource type is unique, which can lead to issues in resource management and allocation.
  Cause:
  
  Duplicate Entries: The most common cause of this error is the presence of duplicate entries for the specified external resource type in the system. This can happen if the same resource has been defined multiple times.
  Configuration Issues: There may be configuration issues in the system that prevent the uniqueness check from functioning correctly.
  Data Inconsistencies: Inconsistencies in the data related to external resources can also lead to this error. This could be due to incorrect data entry or data migration issues.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the uniqueness check.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Go to the relevant transaction or table where external resources are defined (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H).
  Search for the external resource type in question and check for any duplicate entries.
  If duplicates are found, remove or consolidate them as necessary.
  
  
  
  Review Configuration:
  
  Check the configuration settings for external resources in the CRM system. Ensure that the settings are correctly defined to allow for uniqueness checks.
  You may need to consult with your SAP Basis or configuration team to verify that the settings are appropriate.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the resource data. This can often be done through standard SAP reports or tools.
  Correct any inconsistencies that are found.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to perform the uniqueness check. This may involve checking user roles and permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues related to this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps that lead to it and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that pertain to resource management in CRM.
  Documentation: Review SAP documentation related to external resource management and uniqueness checks to better understand the underlying processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_TC_TECH_RES036 error in your SAP system.