How To Fix CRM_TC_TECH_RES032 - No external technical resources for resource type '&1' (&2) are found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_TECH_RES - TC: Technical resources and assignment to contracts

• Message number: 032

• Message text: No external technical resources for resource type '&1' (&2) are found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_TECH_RES032 - No external technical resources for resource type '&1' (&2) are found ?

  The SAP error message CRM_TC_TECH_RES032 indicates that the system could not find any external technical resources for a specified resource type. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to assign or utilize technical resources (like technicians, equipment, etc.) for a service order, activity, or similar processes.
  Cause:
  
  Missing Configuration: The resource type specified in the error message may not be properly configured in the system.
  Data Inconsistency: There may be no external technical resources defined for the specified resource type in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the external technical resources.
  Incorrect Resource Type: The resource type being referenced may be incorrect or not applicable in the current context.
  Inactive Resources: The external technical resources may be inactive or not available for assignment.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the resource type specified in the error message is correctly configured in the system. This can be done in the customizing settings (SPRO) under the relevant CRM settings.
  
  
  
  Define External Technical Resources:
  
  Ensure that external technical resources are defined for the specified resource type. You can do this by navigating to the relevant transaction (e.g., CRMD_ORDER) and checking the resource management settings.
  
  
  
  Review Resource Availability:
  
  Check if the external technical resources are active and available for assignment. You can do this by reviewing the resource master data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and assign external technical resources. This may involve checking user roles and authorizations in the system.
  
  
  
  Correct Resource Type:
  
  Double-check the resource type being used in the transaction. Make sure it is the correct one and applicable for the operation you are trying to perform.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring and managing external technical resources.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to manage service orders and resources.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.