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Message type: E = Error
Message class: CRM_TC_PREPAYMENT - TC: Prepayment data messages
Message number: 152
Message text: Cannot identify contract ID or EDR GUID in customer response
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The SAP error message CRM_TC_PREPAYMENT152 indicates that the system is unable to identify the contract ID or the EDR (Electronic Data Record) GUID in the customer response. This error typically occurs in the context of CRM (Customer Relationship Management) processes, particularly when dealing with prepayments or contract management. Causes: Missing or Incorrect Data: The contract ID or EDR GUID may not be present in the customer response, or it may be incorrectly formatted. Data Synchronization Issues: There may be a delay or issue in the synchronization of data between different systems (e.g., CRM and ERP).
Configuration Issues: The system may not be properly configured to handle the specific type of transaction or response being processed. User Input Errors: Manual entry errors when inputting contract details or customer responses can lead to this issue. System Bugs or Incompatibilities: There may be bugs in the version of SAP being used or incompatibilities with other integrated systems. Solutions: Verify Data: Check
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