How To Fix CRM_TC_CONTRACT228 - Finish or cancel running process &1 first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_CONTRACT - TC: Contract

• Message number: 228

• Message text: Finish or cancel running process &1 first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_CONTRACT228 - Finish or cancel running process &1 first ?

  The SAP error message CRM_TC_CONTRACT228 indicates that there is a running process that needs to be finished or canceled before you can proceed with the action you are trying to perform. This error typically occurs in the context of contract management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error is caused by one of the following scenarios:
  
  Ongoing Process: There is an ongoing process related to the contract that you are trying to modify or delete. This could be a background job, a transaction, or a workflow that is still in progress.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a contract is being processed by another user or transaction, it will be locked, and you will not be able to make changes until the lock is released.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Running Processes:
  
  Use transaction code SM37 to check for any background jobs related to the contract. Look for jobs that are currently running or have failed.
  If you find a job that is stuck or running longer than expected, you may need to wait for it to complete or cancel it if it is not needed.
  
  
  
  Check for Locks:
  
  Use transaction code SM12 to check for any locks on the contract. You can search for locks by entering the relevant object or user.
  If you find a lock that is preventing your action, you can either wait for it to be released or, if you have the necessary authorizations, you can delete the lock.
  
  
  
  Review Workflows:
  
  If the contract is part of a workflow, check the workflow status using transaction code SWI1 or SWI2. Ensure that all tasks are completed or canceled as necessary.
  
  
  
  Consult with Colleagues:
  
  If you are unsure about canceling a job or deleting a lock, consult with your colleagues or system administrator to ensure that you are not disrupting any important processes.
  
  
  
  Retry the Action:
  
  After ensuring that there are no running processes or locks, retry the action that triggered the error.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  SM12: Display and Delete Locks
  SWI1/SWI2: Workflow Monitoring
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Documentation: Review SAP documentation related to contract management and error handling for further guidance.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or technical support for further investigation.