How To Fix CRM_TC_CONTRACT222 - Finish or cancel running process before displaying a contract

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_CONTRACT - TC: Contract

• Message number: 222

• Message text: Finish or cancel running process before displaying a contract

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_CONTRACT222 - Finish or cancel running process before displaying a contract ?

  The SAP error message CRM_TC_CONTRACT222 indicates that there is a running process related to a contract that needs to be finished or canceled before you can display the contract. This typically occurs in the SAP Customer Relationship Management (CRM) module when there are background processes or transactions that are still active.
  Cause:
  
  Active Background Processes: There may be a transaction or background job that is currently processing data related to the contract you are trying to access.
  Locking Issues: The contract might be locked by another user or process, preventing you from viewing it.
  Incomplete Transactions: If a previous transaction involving the contract was not completed or was interrupted, it could lead to this error.
  
  Solution:
  
  
  Check Active Processes:
  
  Use transaction code SM66 (Global Work Process Overview) or SM50 (Work Process Overview) to check for any active processes that might be related to the contract.
  Identify any long-running processes and determine if they can be completed or canceled.
  
  
  
  Cancel or Finish Processes:
  
  If you find a process that is stuck or no longer needed, you can cancel it. Be cautious when doing this, as it may affect other users or processes.
  If the process is legitimate and should be completed, wait for it to finish.
  
  
  
  Check for Locks:
  
  Use transaction code SM12 (Display and Delete Locks) to check if there are any locks on the contract.
  If you find a lock that is no longer valid, you can delete it (ensure you have the necessary authorizations).
  
  
  
  Retry Accessing the Contract:
  
  After ensuring that all processes are completed and there are no locks, try to access the contract again.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, it may be necessary to consult with your SAP Basis team. They can provide deeper insights into system processes and help resolve any underlying issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes like SM66, SM50, and SM12 for monitoring processes and locks.
  User Authorizations: Ensure you have the necessary authorizations to view and manage processes and locks.
  System Performance: Sometimes, system performance issues can lead to processes hanging. Regular monitoring and maintenance of the SAP system can help mitigate such issues.
  
  By following these steps, you should be able to resolve the CRM_TC_CONTRACT222 error and access the contract as needed.