How To Fix CRM_TC_CONTRACT213 - Error during call of ERP service for creation of an invoicing task

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TC_CONTRACT - TC: Contract

• Message number: 213

• Message text: Error during call of ERP service for creation of an invoicing task

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TC_CONTRACT213 - Error during call of ERP service for creation of an invoicing task ?

  The SAP error message CRM_TC_CONTRACT213 indicates that there was an error during the call of the ERP service for the creation of an invoicing task in the SAP CRM system. This error typically arises when there are issues with the integration between the CRM and ERP systems, particularly when trying to create or manage contracts or invoicing tasks.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the integration settings between CRM and ERP systems.
  Data Inconsistencies: Missing or incorrect data in the contract or related objects can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to perform the invoicing task.
  Service Issues: The ERP service that is being called may not be available or may have encountered an error.
  Network Issues: Connectivity problems between the CRM and ERP systems can also lead to this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for the integration between CRM and ERP. Ensure that all necessary settings are correctly configured.
  Check the RFC connections and ensure they are functioning properly.
  
  
  
  Data Validation:
  
  Review the data being passed to the ERP system. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Check for any missing master data that might be required for the invoicing task.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the task has the necessary authorizations to create invoicing tasks in the ERP system.
  
  
  
  Monitor ERP Services:
  
  Check the status of the ERP services being called. Use transaction codes like SM21 (System Log) or SLG1 (Application Log) to look for any related error messages.
  If the service is down, coordinate with the technical team to resolve the issue.
  
  
  
  Network Troubleshooting:
  
  If there are connectivity issues, check the network settings and ensure that both systems can communicate with each other without any interruptions.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.
  
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like CRMD_ORDER to check the status of the contract and SE37 to analyze the function module being called.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the CRM and ERP integration to ensure compliance with best practices.
  
  If the issue continues after following these steps, it may be beneficial to engage SAP support or consult with a technical expert who specializes in SAP CRM and ERP integration.