How To Fix CRM_TC_CONTRACT103 - Identify account first


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TC_CONTRACT - TC: Contract

  • Message number: 103

  • Message text: Identify account first

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TC_CONTRACT103 - Identify account first ?

    The SAP error message CRM_TC_CONTRACT103: "Identify account first" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or process a contract without first specifying an account (customer or business partner). This error indicates that the system requires an account to be identified before proceeding with contract-related activities.

    Cause:

    1. Missing Account Information: The user has not selected or entered an account (customer or business partner) in the contract creation or processing screen.
    2. Incorrect Navigation: The user may have navigated to the contract creation screen without first selecting a relevant account.
    3. Configuration Issues: There may be configuration settings in the CRM system that require an account to be specified before any contract-related actions can be performed.

    Solution:

    1. Identify the Account: Before creating or processing a contract, ensure that you have selected or entered the appropriate account (customer or business partner). This can usually be done by:

      • Navigating to the account selection screen.
      • Searching for and selecting the relevant account.
      • Ensuring that the account is active and valid.
    2. Check Navigation Steps: Make sure you are following the correct steps to create a contract. Typically, you should:

      • Go to the account management area.
      • Select the desired account.
      • Then proceed to create or manage the contract.
    3. Review Configuration: If the issue persists, it may be necessary to review the system configuration:

      • Check if there are any mandatory fields or settings that require an account to be specified.
      • Consult with your SAP administrator or technical team to ensure that the system is configured correctly.
    4. User Training: If users frequently encounter this error, consider providing additional training on the contract creation process to ensure they understand the importance of selecting an account first.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to contract management, such as CRMD_ORDER for managing sales orders and contracts.
    • SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or updates related to this error message.
    • Documentation: Refer to SAP documentation for detailed guidance on contract management processes and best practices.

    If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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