How To Fix CRM_TAX_TTE211 - Invalid Non Taxable scenario


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TAX_TTE - Messages for CRM_TAX_TTE

  • Message number: 211

  • Message text: Invalid Non Taxable scenario

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TAX_TTE211 - Invalid Non Taxable scenario ?

    The SAP error message CRM_TAX_TTE211: Invalid Non Taxable scenario typically occurs in the context of tax determination in SAP Customer Relationship Management (CRM) when the system encounters a scenario that is not configured correctly for non-taxable transactions. This error can arise due to various reasons, including incorrect configuration settings, missing tax codes, or issues with the master data.

    Causes:

    1. Incorrect Configuration: The tax configuration for non-taxable scenarios may not be set up correctly in the system.
    2. Missing Tax Codes: The relevant tax codes for non-taxable transactions may not be defined or may be inactive.
    3. Master Data Issues: Customer or material master data may not have the correct tax classification or tax exemption information.
    4. Inconsistent Tax Jurisdictions: The tax jurisdiction settings may not align with the non-taxable status of the transaction.
    5. Transaction Type: The transaction type being processed may not support non-taxable scenarios.

    Solutions:

    1. Check Tax Configuration:

      • Navigate to the tax configuration settings in the SAP system (usually found in SPRO under Financial Accounting or Sales and Distribution).
      • Ensure that the non-taxable scenarios are correctly defined and that the relevant tax codes are active.
    2. Define Tax Codes:

      • Go to the transaction for maintaining tax codes (e.g., OBYZ) and verify that the necessary non-taxable tax codes are created and active.
    3. Review Master Data:

      • Check the customer and material master records to ensure that the tax classification is set correctly.
      • Ensure that any tax exemption certificates or statuses are properly recorded.
    4. Validate Transaction Type:

      • Ensure that the transaction type being used supports non-taxable scenarios. If necessary, consult with your functional team to confirm the correct transaction type.
    5. Consult Documentation:

      • Review SAP documentation or notes related to tax determination and non-taxable scenarios for any specific guidance or updates.
    6. Testing:

      • After making changes, perform testing with sample transactions to ensure that the error no longer occurs.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Transaction Codes: Familiarize yourself with transaction codes related to tax configuration (e.g., OBYZ, OBCO, OX19).
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the root cause of the CRM_TAX_TTE211 error and implement the necessary changes to resolve it.

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