How To Fix CRM_TAX_TTE172 - Check: Tax Type TTE-CRM


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TAX_TTE - Messages for CRM_TAX_TTE

  • Message number: 172

  • Message text: Check: Tax Type TTE-CRM

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TAX_TTE172 - Check: Tax Type TTE-CRM ?

    The SAP error message CRM_TAX_TTE172, which states "Check: Tax Type TTE-CRM," typically occurs in the context of tax determination in SAP Customer Relationship Management (CRM) systems. This error indicates that there is an issue with the tax type configuration or the tax determination process for a specific transaction.

    Cause:

    1. Incorrect Tax Type Configuration: The tax type (TTE-CRM) may not be properly configured in the system. This could be due to missing entries in the tax configuration tables or incorrect settings.
    2. Missing Tax Jurisdiction: The jurisdiction for the tax type may not be defined, leading to the inability to determine the correct tax.
    3. Inconsistent Data: There may be inconsistencies in the master data (e.g., customer or material master) that affect tax determination.
    4. Tax Code Issues: The tax code associated with the transaction may not be valid or may not correspond to the tax type being used.

    Solution:

    1. Check Tax Type Configuration:

      • Go to the transaction code SPRO and navigate to the relevant configuration for tax types.
      • Ensure that the tax type TTE-CRM is correctly defined and that all necessary settings are in place.
    2. Verify Tax Jurisdiction:

      • Ensure that the tax jurisdiction is correctly set up in the system.
      • Check if the jurisdiction codes are correctly assigned to the relevant tax types.
    3. Review Master Data:

      • Check the customer and material master data for any inconsistencies or missing information that could affect tax determination.
      • Ensure that the relevant tax information is maintained in the master records.
    4. Validate Tax Codes:

      • Review the tax codes used in the transaction to ensure they are valid and correctly linked to the tax type TTE-CRM.
      • Make sure that the tax codes are active and properly configured in the system.
    5. Testing:

      • After making the necessary changes, perform a test transaction to see if the error persists.
      • Use transaction codes like VF01 (Create Billing Document) or VA01 (Create Sales Order) to test the tax determination process.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on tax configuration.
    • Documentation: Refer to SAP documentation on tax determination in CRM for detailed steps on configuring tax types and codes.
    • Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be necessary to consult with an SAP functional consultant or your organization's SAP support team for further investigation.

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