How To Fix CRM_TAX_TTE162 - Incoterm &1 is defined in TTE but not defined in CRM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TAX_TTE - Messages for CRM_TAX_TTE

• Message number: 162

• Message text: Incoterm &1 is defined in TTE but not defined in CRM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TAX_TTE162 - Incoterm &1 is defined in TTE but not defined in CRM ?

  The SAP error message CRM_TAX_TTE162 indicates that there is a mismatch between the Incoterms defined in the Tax and Trade Management (TTE) module and those defined in the Customer Relationship Management (CRM) system. Specifically, it means that an Incoterm that is being referenced in a transaction or document is defined in the TTE but not in the CRM system.
  Cause:
  
  Missing Incoterm in CRM: The Incoterm referenced in the transaction is not defined in the CRM system.
  Configuration Issues: There may be a configuration issue where the Incoterms are not synchronized between TTE and CRM.
  Data Migration Issues: If data was migrated from another system or during an upgrade, some Incoterms may not have been transferred correctly.
  
  Solution:
  
  
  Define the Incoterm in CRM:
  
  Go to the CRM system and navigate to the configuration settings for Incoterms.
  Define the missing Incoterm that is referenced in the error message.
  Ensure that the Incoterm is correctly configured with all necessary details.
  
  
  
  Check Synchronization:
  
  Verify that the Incoterms in TTE and CRM are synchronized. If there are discrepancies, update the CRM system to include all Incoterms defined in TTE.
  
  
  
  Review Customizations:
  
  If there are custom developments or enhancements in your CRM system, ensure that they are not affecting the Incoterm definitions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to Incoterms and TTE to ensure that all necessary steps have been followed for configuration.
  
  
  
  Testing:
  
  After making changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for Incoterms.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By addressing the missing Incoterm in the CRM system and ensuring proper synchronization with TTE, you should be able to resolve the error message CRM_TAX_TTE162.