How To Fix CRM_TAX201 - Product number was changed. Delete the item and recreate it.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TAX - CRM Tax Calculation Output

  • Message number: 201

  • Message text: Product number was changed. Delete the item and recreate it.

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  • What causes this issue?

    You have modified the product number in an existing item. This can lead
    to incorrect determination of the delivering location, which in turn
    leads to incorrect tax calculation.

    System Response

    No further processing of this item is possible.

    How to fix this error?

    Delete the current item and recreate it. The system will then
    redetermine the delivering location.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TAX201 - Product number was changed. Delete the item and recreate it. ?

    The SAP error message CRM_TAX201 indicates that there is an issue with the product number in a transaction, typically in the context of a sales order or a similar document in the SAP CRM system. This error occurs when the product number associated with an item has been changed, and the system requires that the item be deleted and recreated to reflect the new product number.

    Cause:

    1. Product Number Change: The product number for an item in the transaction has been modified after the item was initially added. This could happen due to changes in the product master data or updates in the pricing conditions.
    2. Data Consistency: SAP enforces data consistency rules, and if the product number does not match the expected value in the context of the transaction, it triggers this error.
    3. Integration Issues: If there are integrations with other systems (like ERP or external databases), changes in product data might not be synchronized properly, leading to discrepancies.

    Solution:

    1. Delete the Item: Go to the transaction where the error occurred and delete the item that is causing the issue.
    2. Recreate the Item: After deleting the item, recreate it with the correct product number. Ensure that you are using the latest product information.
    3. Check Product Master Data: Verify the product master data to ensure that the product number is correct and that there are no inconsistencies.
    4. Review Change Logs: If applicable, review the change logs for the product to understand why the product number was changed and ensure that all relevant systems are updated accordingly.
    5. Consult Documentation: If you are unsure about the changes made to the product number, consult your organization's documentation or the SAP help resources for further guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing sales orders.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Permissions: Ensure that you have the necessary permissions to delete and recreate items in the system.
    • Testing: After making changes, test the transaction to ensure that the error does not reoccur.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the issue.

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