How To Fix CRM_TAX124 - Product Tax Group &2 &1 not defined in Country &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_TAX - CRM Tax Calculation Output

• Message number: 124

• Message text: Product Tax Group &2 &1 not defined in Country &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_TAX124 - Product Tax Group &2 &1 not defined in Country &3 ?

  The SAP error message CRM_TAX124 indicates that there is an issue with the product tax group configuration in the system. Specifically, the error message states that the product tax group (identified by &2 &1) is not defined for the specified country (&3). This typically occurs during transactions that involve tax calculations, such as sales orders or invoices.
  Cause:
  
  Missing Configuration: The product tax group has not been defined in the system for the specified country. This can happen if the tax group was never set up or if it was deleted or modified incorrectly.
  Incorrect Assignment: The product tax group may be incorrectly assigned to the product or service in question.
  Country-Specific Settings: The tax group may not be applicable or configured for the specific country in the tax configuration settings.
  
  Solution:
  
  
  Define the Product Tax Group:
  
  Go to the SAP configuration (SPRO) and navigate to the relevant section for tax configuration.
  Define the product tax group for the specified country. This usually involves:
  
  Accessing the path: Financial Accounting (New) > Tax on Sales/Purchases > Basic Settings > Define Tax Types.
  Ensuring that the product tax group is correctly set up for the country in question.
  
  
  
  
  
  Check Product Master Data:
  
  Verify the product master data to ensure that the correct product tax group is assigned to the product.
  You can do this by checking the material master (MM01/MM02) or the product in the CRM system.
  
  
  
  Review Tax Configuration:
  
  Ensure that the tax configuration for the country is complete and that all necessary tax codes and groups are defined.
  Check if there are any country-specific tax regulations that need to be considered.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, MM01/MM02 for material master maintenance, and CRM_ORDER for checking CRM orders.
  Documentation: Refer to SAP Help documentation for detailed steps on configuring tax settings and product tax groups.
  Support: If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the CRM_TAX124 error and ensure that the product tax group is correctly defined for the specified country.