How To Fix CRM_TAX120 - Product Tax Type &1 not defined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_TAX - CRM Tax Calculation Output

  • Message number: 120

  • Message text: Product Tax Type &1 not defined

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_TAX120 - Product Tax Type &1 not defined ?

    The SAP error message CRM_TAX120 indicates that the product tax type for a specific product is not defined in the system. This error typically arises in the context of tax determination processes within SAP Customer Relationship Management (CRM) or when creating sales documents, quotes, or orders.

    Cause:

    1. Missing Configuration: The product tax type has not been defined in the system for the specific product or material.
    2. Incorrect Product Master Data: The product master data may not have the necessary tax classification or tax type assigned.
    3. Tax Code Issues: The tax code associated with the product may not be correctly set up or may not correspond to the product tax type.
    4. Inconsistent Data: There may be inconsistencies in the data between the CRM and ERP systems, especially if they are integrated.

    Solution:

    1. Define Product Tax Type:

      • Go to the transaction code SPRO (SAP Project Reference Object).
      • Navigate to SAP Customizing Implementation Guide > Financial Accounting (New) > Tax on Sales/Purchases > Basic Settings > Define Product Tax Types.
      • Ensure that the required product tax type is defined and properly configured.
    2. Check Product Master Data:

      • Use transaction code MM02 to check the material master data for the product in question.
      • Ensure that the tax classification is correctly assigned under the relevant views (e.g., Sales Org. Data, Accounting).
    3. Review Tax Codes:

      • Check the tax codes assigned to the product and ensure they are valid and active.
      • Use transaction code FTXP to review and maintain tax codes.
    4. Integration Check:

      • If your CRM is integrated with an ERP system, ensure that the tax types and codes are consistent across both systems.
      • You may need to synchronize or replicate the necessary configurations from the ERP to the CRM.
    5. Testing:

      • After making the necessary changes, test the transaction again to ensure that the error is resolved.

    Related Information:

    • Documentation: Refer to SAP Help documentation for detailed guidance on tax configuration and product master data management.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM02 (Change Material), SPRO (Customizing), and FTXP (Maintain Tax Codes).
    • Support: If the issue persists after checking the configurations, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to resolve the CRM_TAX120 error and ensure that the product tax type is correctly defined in your SAP system.

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