How To Fix CRM_T9275 - Time cannot be calculated. Maintain a system time zone

CRM_T9275 - Overview

• Message type: E = Error

• Message class: CRM_T9 - Preliminary Version of an Enhancement of T9 for CRM

• Message number: 275

• Message text: Time cannot be calculated. Maintain a system time zone

What causes this issue?

No system time zone has been maintained in Customizing.

System Response

The system cannot calculate a time from the specifications given.

How to fix this error?

Check the time zone Customizing in IMS for Basis under <LS>General
Settings</> and maintain a time zone for the system.

Error message extract from SAP system. Copyright SAP SE.

CRM_T9275 - Details

• The SAP error message CRM_T9275: Time cannot be calculated. Maintain a system time zone typically occurs when the system is unable to determine the time zone settings for the user or the system itself. This can lead to issues in time-related calculations, especially in applications like SAP CRM where time-sensitive data is crucial.
  
  Cause:
  
  Missing Time Zone Configuration: The system does not have a defined time zone, which is necessary for time calculations.
  User Profile Settings: The user profile may not have a time zone set, or it may be set incorrectly.
  System Settings: The global settings for the SAP system may not have a default time zone configured.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain System Time Zone:
  
  Go to transaction code RZ10 (Profile Parameter Maintenance).
  Select the appropriate instance profile and choose to edit it.
  Look for the parameter timezone and ensure it is set to a valid time zone (e.g., UTC, CET, etc.).
  Save