How To Fix CRM_SVY_DB023 - The data imported is not compatible with the survey assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_DB - CRM Surveys: Survey Engine

• Message number: 023

• Message text: The data imported is not compatible with the survey assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_DB023 - The data imported is not compatible with the survey assigned ?

  The SAP error message CRM_SVY_DB023 indicates that there is a compatibility issue between the data being imported and the survey that has been assigned. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with surveys and their associated data.
  Cause:
  
  Data Structure Mismatch: The structure of the data being imported does not match the expected structure of the survey. This could be due to missing fields, incorrect data types, or additional fields that are not defined in the survey.
  Survey Version: The survey version being referenced may not match the version of the data being imported. If the survey has been modified after the data was created, this can lead to incompatibility.
  Field Requirements: Certain fields in the survey may be mandatory, and if these fields are not populated in the imported data, it can trigger this error.
  Data Format Issues: The format of the data (e.g., date formats, numeric formats) may not align with what the survey expects.
  
  Solution:
  
  Check Data Structure: Review the structure of the data you are trying to import. Ensure that it matches the expected structure of the survey. This includes checking for required fields, data types, and any specific formatting requirements.
  Verify Survey Version: Ensure that you are using the correct version of the survey. If the survey has been updated, you may need to update your data accordingly.
  Populate Mandatory Fields: Make sure that all mandatory fields in the survey are populated in the data you are importing. If any required fields are missing, the import will fail.
  Data Format Validation: Validate the format of the data being imported. Ensure that it adheres to the expected formats for dates, numbers, and other data types.
  Consult Documentation: Refer to the SAP documentation for the specific survey and data import process you are using. There may be additional guidelines or requirements that need to be followed.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to survey management in SAP CRM, such as CRMD_ORDER for managing surveys and related data.
  Testing: If possible, test the import with a smaller dataset to isolate the issue and identify which specific records or fields are causing the error.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully import your survey data.