How To Fix CRM_SVY_API607 - Survey &1 was created with version number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

• Message number: 607

• Message text: Survey &1 was created with version number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SVY_API607 - Survey &1 was created with version number &2 ?

  The SAP error message CRM_SVY_API607 indicates that a survey you are trying to access or manipulate was created with a specific version number, and this version may not be compatible with the current operation you are attempting to perform. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with surveys.
  Cause:
  
  Version Mismatch: The survey you are trying to work with has been created or modified in a different version than the one your current system or transaction is expecting.
  Data Integrity: There may be inconsistencies in the survey data, possibly due to changes in the survey structure or configuration that have not been properly updated in the system.
  System Configuration: The system may not be configured to handle the specific version of the survey, leading to compatibility issues.
  
  Solution:
  
  Check Version Compatibility: Verify the version of the survey you are trying to access. Ensure that your current system or transaction supports this version.
  Update or Migrate Surveys: If the survey is outdated or incompatible, consider updating it to the latest version or migrating it to a compatible format.
  Consult Documentation: Review SAP documentation or release notes for any changes related to survey management that may affect version compatibility.
  Recreate the Survey: If the survey is not critical, you may consider recreating it in the current version to avoid compatibility issues.
  Contact SAP Support: If the issue persists, it may be beneficial to reach out to SAP support for assistance, especially if this is a recurring issue or if it affects multiple surveys.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on survey versioning issues.
  Transaction Codes: Familiarize yourself with transaction codes related to survey management in SAP CRM, such as CRMD_ORDER or CRMD_SVY.
  User Roles and Permissions: Ensure that you have the necessary permissions to access and modify surveys in the system, as restrictions may also lead to errors.
  
  By following these steps, you should be able to resolve the CRM_SVY_API607 error and ensure that your surveys are compatible with the current system configuration.