How To Fix CRM_SVY_API600 - Survey &1 - &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SVY_API - Interface Communication R/3 <-> Survey Engine

  • Message number: 600

  • Message text: Survey &1 - &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SVY_API600 - Survey &1 - &2 ?

    The SAP error message CRM_SVY_API600 typically relates to issues encountered when working with surveys in the SAP Customer Relationship Management (CRM) module. The message format indicates that there is a problem with a specific survey identified by the parameters &1 and &2, which usually represent the survey ID and a related identifier (like a version or status).

    Cause:

    The error can be caused by several factors, including but not limited to:

    1. Survey Not Found: The specified survey ID does not exist in the system.
    2. Inactive Survey: The survey may be inactive or not properly configured.
    3. Authorization Issues: The user may not have the necessary permissions to access or execute the survey.
    4. Data Integrity Issues: There may be inconsistencies or missing data related to the survey in the database.
    5. Technical Issues: There could be underlying technical problems, such as issues with the database or application server.

    Solution:

    To resolve the CRM_SVY_API600 error, you can take the following steps:

    1. Verify Survey ID: Check if the survey ID (&1) and any related identifiers (&2) are correct and exist in the system.
    2. Check Survey Status: Ensure that the survey is active and properly configured. You can do this by navigating to the survey management area in SAP CRM.
    3. Review Authorizations: Confirm that the user has the necessary authorizations to access and execute the survey. You may need to consult with your SAP security team.
    4. Data Consistency Check: Perform a data consistency check to ensure that all required data for the survey is present and correctly configured.
    5. Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
    6. Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP CRM documentation for surveys to ensure that you are following the correct procedures for creating and managing surveys.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.

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