How To Fix CRM_SUITE101 - XML Survey contains errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

• Message number: 101

• Message text: XML Survey contains errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SUITE101 - XML Survey contains errors ?

  The SAP error message "CRM_SUITE101 XML Survey contains errors" typically indicates that there is an issue with the XML data structure or content being processed in the SAP CRM system, particularly in relation to surveys or questionnaires. This error can arise from various factors, including malformed XML, missing required fields, or incorrect data types.
  Causes:
  
  Malformed XML: The XML structure may not conform to the expected schema, which can include issues like unclosed tags, incorrect nesting, or invalid characters.
  Missing Required Fields: Certain fields that are mandatory for the survey may be missing in the XML data.
  Data Type Mismatch: The data types of the values provided in the XML may not match the expected types (e.g., providing a string where a number is expected).
  Encoding Issues: Special characters in the XML may not be properly encoded, leading to parsing errors.
  Version Mismatch: The XML schema version being used may not be compatible with the version expected by the SAP system.
  
  Solutions:
  
  Validate XML Structure: Use an XML validator tool to check the structure of the XML against the expected schema. This can help identify any syntax errors or structural issues.
  Check Required Fields: Review the XML data to ensure that all required fields are present and correctly populated.
  Correct Data Types: Ensure that the data types of the values in the XML match the expected types defined in the schema.
  Encoding Special Characters: Make sure that any special characters in the XML are properly encoded (e.g., using &amp; for &, &lt; for <, etc.).
  Review Documentation: Consult the SAP documentation for the specific version of the CRM system you are using to ensure that you are following the correct XML schema and guidelines.
  Debugging: If you have access to the backend logs, check for any additional error messages or stack traces that may provide more context about the error.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing Environment: If possible, replicate the issue in a testing environment to troubleshoot without affecting production data.
  
  By following these steps, you should be able to identify and resolve the cause of the "CRM_SUITE101 XML Survey contains errors" message in your SAP CRM system.