How To Fix CRM_SUITE026 - Switch to Change Mode


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SUITE - Messages for CRM_SURVEY_SUITE

  • Message number: 026

  • Message text: Switch to Change Mode

  • Show details Hide details
  • What causes this issue?

    You tried to save the file contents whilst not in change mode.

    System Response

    File changes can only be saved if the contents of the selected file
    have been changed in change mode.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SUITE026 - Switch to Change Mode ?

    The SAP error message CRM_SUITE026, which states "Switch to Change Mode," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to make changes to a transaction or data that is currently in display mode. This error indicates that the system is preventing modifications because the user is not in the appropriate mode to make changes.

    Cause:

    1. Display Mode: The user is currently viewing the data in display mode and does not have the necessary permissions or mode to edit the data.
    2. User Authorization: The user may not have the required authorizations to switch to change mode.
    3. System Settings: Certain configurations or settings in the system may restrict users from switching to change mode.

    Solution:

    1. Switch to Change Mode:

      • Look for a button or option labeled "Change" or "Edit" on the screen. Clicking this should switch the mode from display to change.
      • If you are using a transaction code, ensure you are using the correct one that allows for changes.
    2. Check User Authorizations:

      • Verify that your user role has the necessary permissions to edit the data. You may need to contact your system administrator or security team to ensure you have the correct authorizations.
    3. System Configuration:

      • If the issue persists, check with your SAP Basis or system administrator to see if there are any specific configurations or settings that might be preventing the switch to change mode.
    4. Session Management:

      • Sometimes, the issue can be resolved by logging out and logging back into the system, as this can refresh your session and permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed troubleshooting steps related to your specific version of SAP CRM.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that allow for data editing.
    • User Roles: Understand the user roles and authorizations in your organization’s SAP environment.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Training: Consider training sessions or resources on SAP CRM to better understand how to navigate and manage data within the system.

    If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support or your internal IT support team for further assistance.

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