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Message type: E = Error
Message class: CRM_SSC - Screen Sequence Control - CRM Transaction
Message number: 083
Message text: Enter a transaction type from the customer name space
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CRM_SSC083
- Enter a transaction type from the customer name space ?The SAP error message CRM_SSC083, which states "Enter a transaction type from the customer name space," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or process a transaction without specifying a valid transaction type that is defined in the customer namespace.
Cause:
- Invalid Transaction Type: The transaction type entered does not exist in the system or is not defined in the customer namespace.
- Missing Configuration: The necessary configuration for the transaction type may not have been set up in the system.
- Authorization Issues: The user may not have the necessary authorizations to access the specified transaction type.
- System Customization: The system may have been customized, and the transaction type may have been removed or renamed.
Solution:
- Check Transaction Type: Verify that the transaction type you are trying to use is valid and exists in the system. You can do this by navigating to the relevant configuration settings in SAP.
- Define Transaction Type: If the transaction type does not exist, you may need to create it. This can typically be done in the customizing settings (transaction code SPRO) under the CRM module.
- Review Customization: If the transaction type was recently changed or removed, review the customization settings to ensure that it is correctly defined.
- Authorization Check: Ensure that the user has the necessary authorizations to access the transaction type. This may involve checking user roles and profiles.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on defining and managing transaction types in the CRM module.
Related Information:
SPRO
(to access the SAP Reference IMG) or CRMD_ORDER
(to manage CRM orders) to navigate to the relevant configuration areas.By following these steps, you should be able to resolve the CRM_SSC083 error and successfully enter a valid transaction type in the customer namespace.
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