How To Fix CRM_SSC069 - Transaction type &1 is not assigned to the screen profile type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 069

• Message text: Transaction type &1 is not assigned to the screen profile type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC069 - Transaction type &1 is not assigned to the screen profile type &2 ?

  The SAP error message CRM_SSC069 indicates that a specific transaction type is not assigned to the screen profile type in the SAP Customer Relationship Management (CRM) system. This can occur when trying to access a transaction that requires a specific screen profile, but the configuration does not support it.
  Cause:
  
  Missing Assignment: The transaction type (e.g., a sales order, service request, etc.) is not linked to the appropriate screen profile type in the system configuration.
  Configuration Changes: Changes in the configuration or updates to the system may have led to the transaction type being unassigned from the screen profile.
  Custom Development: If there are custom developments or enhancements, they may not have been properly configured to include the necessary transaction types.
  
  Solution:
  To resolve this error, you need to ensure that the transaction type is correctly assigned to the screen profile type. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Customer Relationship Management -> Master Data -> Transaction Types -> Define Transaction Types.
  
  
  
  Check Transaction Type:
  
  Find the transaction type that is causing the error (indicated by &1 in the error message).
  Ensure that it is correctly configured and assigned to the appropriate screen profile.
  
  
  
  Assign Transaction Type to Screen Profile:
  
  Navigate to the screen profile configuration: SPRO -> SAP Reference IMG -> Customer Relationship Management -> UI Framework -> Screen Profile -> Assign Transaction Types to Screen Profiles.
  Here, you can assign the transaction type to the relevant screen profile type (indicated by &2 in the error message).
  
  
  
  Save Changes: After making the necessary assignments, save your changes.
  
  
  Test the Transaction: Go back to the transaction that was causing the error and test it again to see if the issue is resolved.
  
  
  Related Information:
  
  Screen Profiles: Screen profiles in SAP CRM define the layout and behavior of screens for different transaction types. They control which fields are displayed, their order, and other UI elements.
  Transaction Types: Transaction types are used to categorize different business processes in SAP CRM, such as sales orders, service requests, etc.
  Authorization: Ensure that the user has the necessary authorizations to access the transaction type and screen profile.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis or CRM functional team for further investigation, as there may be additional configuration or authorization issues at play.